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12/11/2007

 

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DataWeb/SIM2K® WebMarket

 Do you see your company in this predicament?

 
bulletYou've sent out 18,000 targeted mailers in the past 12 months, which always generated 1 - 2% response.  This year's response - ZERO
bulletYour general prospecting mailers for new clients, which usually generate 2 - 4% response, this year have produced - ZERO
bulletYour trade magazine ads, either with a reader service number or your company contact information, have produced - ZERO
bulletYour ads for informational seminars, generally producing 10 - 15 attendees, has produced ZERO replies
bulletYou send follow-up mailings to people who visited your booth after a trade show, and their response is - ZERO.

Times have changed for businesses and how potential and current customers interact with them.  The major influence for this change?  The Internet.

Why has the Internet impacted your "old standby" means of customer communications?

  1. Customers control the timing of their access to your information.
  2. They have discovered that they can probably get more information, more quickly, without the sales pitch if they look you up on-line themselves.
  3. They can glean valuable information about your company and its offerings from their impressions of site and how it is designed and functions.
  4. Lack of a website tells them some very specific things about your company.
  5. The potential customer can remain anonymous (while gathering information) until they choose to contact you, controlling the timing of the "sales call>"

This means:

  1. Their visit to your website (if you have one and promote it in your marketing) is their first impression of how you behave / how you work beyond the "hype" of traditional marketing.
  2. You have a tremendous opportunity to make a positive, productive impression (or not.)
  3. You can respond to "information requests" 24 hours a day, 7 days a week through your website.
  4. If you don't provide this mechanism, you have lost the ability to "make the sale" on a prospect who needs to understand the product or service or who would respond to a sales call but is resistant to receiving one.

How does SIM2K address this?  With SIM2K WebMarket

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